KLY Cleaning Services, LLC
Effective Date: March 16, 2026
KLY Cleaning Services, LLC (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when using our website, booking services, or communicating with us.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information.
By using our website or services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect personal information when you:
*Book cleaning services
*Fill out forms on our website
*Contact us by phone, email, or website forms
*Subscribe to marketing or updates
*Submit service inquiries
*Information we may collect includes:
Personal Information
*Name
*Phone number
*Email address
*Property address
*Billing address
*Payment information
Service Information:
*Home size and property details
*Cleaning preferences
*Special instructions
*Access instructions (door codes, lockbox details)
Technical Information:
When you visit our website, we may automatically collect certain data including:
*IP address
*Browser type
*Device information
*Pages visited
*Date and time of website activity
2. How We Use Your Information
We use your information to:
*Schedule and manage cleaning services
*Process payments
*Communicate appointment confirmations and updates
*Respond to inquiries and customer support requests
*Improve our services and website functionality
*Send service reminders or promotional communications
We will only use your personal information for legitimate business purposes.
3. Payment Processing
KLY Cleaning Services, LLC accepts credit and debit card payments only through our online booking system.
Payment information is processed through secure third-party payment processors.
We do not store full credit card numbers on our servers.
Payment processors may collect and store payment information according to their own privacy policies.
4. Sharing of Information
We do not sell or rent personal information to third parties.
We may share limited information with trusted service providers in order to operate our business, including:
*Payment processors
*Booking and scheduling platforms
*Website hosting providers
*Customer support tools
*Independent cleaning contractors assigned to your service
These providers are required to protect your information.
5. Independent Cleaning Professionals
KLY Cleaning Services, LLC may assign vetted independent cleaning professionals to perform services.
These professionals may receive limited information necessary to perform the cleaning service, such as:
*Service address
*Property details
*Cleaning instructions
They are expected to maintain confidentiality of all client information.
6. Cookies and Website Tracking
Our website may use cookies and similar tracking technologies to improve user experience.
Cookies help us:
*Understand how visitors use our website
*Improve website performance
*Customize website content
Users may disable cookies through their browser settings.
7. Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse.
Security measures may include:
*Secure website hosting
*Encrypted payment processing
*Limited access to customer data
However, no method of online transmission or storage is completely secure.
8. Third-Party Links
Our website may contain links to third-party websites, such as booking platforms or payment processors.
KLY Cleaning Services, LLC is not responsible for the privacy practices of those external websites.
Users should review the privacy policies of those third-party services.
9. Marketing Communications
We may send occasional emails or messages regarding:
*Service reminders
*Promotions
*Business updates
You may opt out of marketing communications at any time by contacting us or using unsubscribe options when available.
10. Children's Privacy
Our services are intended for individuals 18 years or older.
We do not knowingly collect personal information from children under the age of 18.
If such information is discovered, it will be promptly deleted.
11. Your Privacy Rights
Depending on applicable laws, you may have the right to:
*Request access to personal data we hold about you
*Request corrections to your information
*Request deletion of personal information
Requests may be submitted using the contact information below.
12. Changes to This Privacy Policy
KLY Cleaning Services, LLC reserves the right to update this Privacy Policy at any time.
Updates will be posted on this page with the revised effective date.
13. Contact Information
If you have questions about this Privacy Policy or how your information is used, please contact us:
KLY Cleaning Services, LLC
700 Highlander Blvd Suite 500
Arlington, TX 76015
Phone: 817-670-9988
Email: [email protected]